Return and Refund policy
At Honey Bunn Co., we take pride in offering high-quality, handcrafted body care products. We handpick each item to ensure its purity and excellence. Because of this commitment, we stand behind our products with a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, please reach out to us so we can assist you.
Return Policy
If you change your mind about your purchase, we accept returns of unopened products within 15 days of the purchase date.
To initiate a return, please follow these steps:
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Email Us: Contact us at sales@honeybunnco.com with your return request, including the following information:
- Contact Information: Your name, phone number, and email address
- Order Number
- Item(s) Purchased
- Reason for Return
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Await Authorization: After reviewing your request, we will provide you with authorization to return the product.
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Ship the Product Back: Once you receive authorization, ship the product back to us using your preferred shipping method. Please include your original receipt and a note stating the reason for the return.
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Refund Process: Upon receiving your returned item, we will process your refund to the original method of payment. Please note that shipping costs are non-refundable.
Additional Information
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue, which may include a replacement or refund.
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Contact Us: If you have any further questions or concerns regarding our return and refund policy, feel free to reach out at sales@honeybunnco.com or call us at 240-468-6758.
Thank you for choosing Honey Bunn Co. We appreciate your business!